King Billy Casino is a reputable online casino that was launched in 2017 and they have maintained their reputation perfectly for all these years. It is a favorite among players who regularly play at multiple online casinos, especially Australians. King Billy casino offers approximately 9000 games via 100+ gaming providers, including a wide selection of online slots. You will rarely find online casinos giving such a great variety.
What do gamblers actually want? That the casino should have fair play games, should be fast enough to process payouts and complaints, the customer support should be polite and helpful, it should be mobile compatible and it should be properly licensed. King Billy has got it all.
Their customer support is very friendly, we have reviewed so many online casinos and King Billy has one of the best customer support, they are polite and helpful, however, they have now introduced an AI agent but it’s easier to connect to a human agent as well. The AI agent transfers you to the human agent if the query is out of its reach.
Let’s dig into some more details.
100+ independent gaming providers
- Deposit Methods – Payz, MasterCard, Neteller, Paysafecard, Visa, Neosurf, Skrill, Interac, MiFinity, Instant EFT, Bitcoin, Ethereum, Tether, Litecoin, Flexepin
- Withdrawal Methods – MasterCard, Neteller, Visa, Skrill, Bank Wire Transfer, Paysafe Card, Payz, MiFinity, Interac, Instant EFT, Bitcoin, Ethereum, Tether, Litecoin
Minimum deposit amount – €/$20
Deposit Fees – 0
Minimum withdrawal amount – €/$40
Withdrawal Fees – 0
- UK, France, Spain, Slovakia, USA, Ukraine, Republic of Crimea, Israel, Estonia, Romania, Netherlands
Owner : Novatrix SRL
Licensing : Government of the Autonomous Island of Anjouan, Union of Comoros
Currencies supported : Australian dollars, Canadian dollars, Euros, Norwegian Krone, US dollars, South African Rand, New Zealand Dollars, BTC, ETH, LTC, USDT
Promotional Welcome Bonus : Grab a whopping bonus up to €/$3000 + 350 free spins
Payout Speed
Any online casino with a slow payout speed makes the fun of online gaming a bit hectic but King Billy has done a good job here. Although you need to verify your account before your first withdrawal but they have tried to make the process a bit streamlined and easy.
Their pending time and verification time is quite good, they usually take 0-24 hours and it’s important to verify your details so that no fraud could claim your money, however, sometimes it can take longer than that.
- E-Wallets: 0-1 hours
- Crypto Currencies: 0-1 hours
- Bank Transfers: 3-7 days
- Card Payments: 1-3 days
There is no deposit or withdrawal fees at King Billy casino.
Welcome Bonus
King Billy casino has leveled up their welcome bonus levels in the recent years. Earlier, their maximum welcome bonus was up to $1500 with 150 spins BUT now they are offering a welcome bonus up to €/$3000 + 350 Free Spins (almost double than what it used to be). You get this bonus on your first 4 deposits.
Customer Support
King Billy offers a 24/7 customer support via live chat with human agent and AI agent and they also have email support. They also have a well-organized FAQ sections and it’s quite easy to find information there, especially if it’s related to common queries like payments, withdrawals, verification etc.
Their live chat support is good and fast enough but you will have to go through an AI agent first in order to connect with the human agent. Usually AI agents are a pain in the a$$ but this one is quite easy, it will directly you to a human agent if your query is out of its bounds.
The human agent joins almost immediately and they are quite polite and helpful. One thing we liked about their live chat support is that they have been maintaining the helpfulness the same way as it used to be in the initial days of the casino.
However, we don’t really like the button of live chat support, it merges with the background and hard to spot for new users. Just look at the right bottom corner, you will find a crown like figure, tap on it to open the support options. We hope the developers will fix the UI and make the button a bit more visible.
Gaming Variety
King Billy casino has one of the biggest gaming lobby out there, itis powered by over 100 gaming software provider and has got approximately 9000 casino games and slots, it’s huge.
They also have live casino including Live Roulette, Live Baccarat, Live Blackjack and Live Poker. You can filter the games based on themes, providers and categories. The casino keeps updating their gaming lobby with time, just a few years ago it had just 2000 games and today it has over 9000, you can also filter out games on the basis of their arrival as they have a “New Games” section and tag for recently introduced games on the platform.
Their games are instant-play, you don’t need to download anything and it’s 100% mobile compatible. If you are using an Android smartphone, then they have an Android app that you can download to your phone. Some people prefer apps over browser, if you don’t like to have an app, then just open the browser and login to your account.
Security and Fairness
King Billy casino has been a licensed casino since its inception. It holds a license by the Government of the Autonomous Island of Anjouan, Union of Comoros and owned by Novatrix SRL company. The casino also holds a seal of “Provably Fair”.
The platform is SSL encrypted and they also have responsible gambling tools like Deposit Limit, Loss Limit, Session Limit, Wager Limit, Cooling-off Limit, Self-exclusion Limit.
